Legal Document

kbazi Terms and Conditions

Please read these terms carefully before using the kbazi platform. This is a legal agreement between you and us.

Last Updated: January 2026

1. General Introduction

These terms and conditions ("Terms") apply to the use of the kbazi platform and all its related services. When you register on kbazi, create an account, or use any service, you are considered to have fully agreed to these Terms.

kbazi operates an online gaming and betting platform for users in Bangladesh. It is your responsibility to read these Terms in full before using our services. If you disagree with any part of these Terms, please refrain from using our platform.

Important: kbazi reserves the right to change these Terms at any time. If you continue using the platform after any changes, you will be considered to have automatically accepted the updated Terms.

2. Eligibility and Age Requirement

kbazi services are open only to individuals who meet the following eligibility criteria:

  • You must be 21 (twenty-one) years of age or older.
  • You must be legally capable of participating in online gaming activities.
  • You are operating the account in your own name and for your own benefit.
  • All information you provide is truthful, accurate and complete.
  • You have not previously been banned or suspended by kbazi for any reason.
Age Verification: kbazi reserves the right to verify your age at any time. If sufficient proof is not provided, the account may be temporarily suspended. Accounts of users under 21 years of age will be closed immediately and any deposited funds will be returned.

3. Account Registration and Management

3.1 Creating an Account

Each user may create only one account. Creating multiple accounts is strictly prohibited and may result in permanent closure of all accounts and forfeiture of balances. At the time of registration you must provide your real name, correct date of birth and an active mobile number.

3.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. You should not share this information with any third party. Any unauthorized access to your account must be reported to our support team immediately. You are solely responsible for all activity on your account.

3.3 Closing an Account

You may request to close your account at any time by contacting us via 24/7 live chat or by emailing [email protected]. We will arrange to close the account within a reasonable time and any remaining balance will be returned.

4. Deposit and Withdrawal Policy

4.1 Deposit Terms

The minimum deposit amount across all payment methods on kbazi (bKash, Nagad, Rocket, bank transfer) is ৳100 (one hundred taka). Deposited funds are generally credited to the account within a few minutes. If for any reason funds are not credited, please contact our support team with proof of the transaction.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳500 (five hundred taka). Approved withdrawal requests are generally processed within 1 hour. The verification process must be completed before a withdrawal can be made. Additional documents may be requested in certain cases.

Please note: Withdrawals can only be made to the same payment method used for the deposit. Withdrawals to a different method than the one used for the deposit may require additional verification.

4.3 Currency and Conversion

All transactions are conducted in Bangladeshi Taka (BDT / ৳). Foreign currencies and cryptocurrency are not accepted.

5. Bonus and Promotion Policy

5.1 Welcome Bonus

kbazi offers new members a 100% bonus on their first deposit, up to a maximum of ৳15,000. Specific conditions must be met to receive this bonus.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15 times (bonus amount × 15). This means that if you receive a ৳1,000 bonus, you must complete a total of ৳15,000 in betting before making a withdrawal. Certain games or betting categories may contribute differently to the wagering calculation.

5.3 General Bonus Terms

  • Each bonus offer has a specific validity period; expired bonuses are automatically cancelled.
  • Another bonus cannot be claimed while a bonus offer is active, unless stated otherwise in the terms.
  • kbazi reserves the right to modify, suspend or cancel any bonus offer at any time.
  • If fraudulent activity is suspected, the bonus may be cancelled and the account investigated.
  • Claiming multiple bonuses from the same household or IP address is prohibited.

6. Fair Play Policy

kbazi is committed to ensuring a fair and transparent gaming environment. The following activities are strictly prohibited:

  • Playing games using any kind of software, bots, automated systems or artificial intelligence.
  • Intentionally exploiting any error or bug to gain an advantage.
  • Attempting to influence game outcomes by colluding with other users.
  • Using any fraudulent payment methods.
  • Attempting to hack or gain unauthorized access to kbazi systems.
Consequences: Any user found involved in the above activities will have their account permanently closed and all balances forfeited. Legal action may be taken if necessary.

7. VIP Program and Cashback

kbazi's VIP program has four tiers. Weekly cashback benefits are provided at each tier:

  • Bronze: Weekly cashback up to 0.2%.
  • Silver: Weekly cashback up to 0.5%.
  • Gold: Weekly cashback up to 0.8%.
  • Platinum: Weekly cashback up to 1.0%.

Progression through VIP tiers depends on your overall gaming activity. Reaching higher tiers brings additional benefits, dedicated support and special offers. Cashback is automatically credited to your account every week.

8. Responsible Gaming

kbazi gives the highest priority to responsible gaming. We believe that gaming is a form of entertainment, and we are committed to ensuring it does not have a negative impact on anyone's life.

You can set deposit limits, betting limits, and temporary or permanent self-exclusion on your own account. To learn more about these tools, please visit our Responsible Gaming page.

If you feel that gambling is getting out of your control, please contact our 24/7 support team. We will help provide you with the right assistance.

9. Privacy and Data Protection

kbazi is firmly committed to protecting your personal information. Our platform uses SSL encryption technology, which keeps all your data and transactions secure.

We do not sell your personal information to any third party. However, certain information may be shared with relevant authorities for legal requirements or fraud prevention purposes. To learn how your information is collected, used and protected, please see our Privacy Policy.

10. Copyright and Intellectual Property

All content on the kbazi platform — logos, designs, text, graphics, software and other materials — is the exclusive property of kbazi and is protected by applicable intellectual property laws.

Reproducing, distributing, modifying or using any part of the platform for commercial purposes without our prior written permission is prohibited. Sharing platform-related information for personal, non-commercial purposes is permitted.

11. Limitation of Liability

kbazi strives to provide the best quality service through its platform. However, our liability is limited in the following areas:

  • If service is disrupted due to technical errors, server outages or internet connectivity issues.
  • Issues caused by errors in a game provider's software.
  • Issues caused by your own device or internet connection.
  • Transaction delays or failures caused by a third-party payment provider.

In the event of any technical error, kbazi will endeavor to provide a reasonable resolution. If a game result is declared void due to an error, the bet amount for that game will be returned.

12. Account Suspension and Closure

kbazi reserves the right to temporarily suspend or permanently close an account at any time without prior notice in the following circumstances:

  • Violation of any clause of these Terms.
  • Providing false or misleading information.
  • Involvement in fraudulent or illegal activities.
  • Operating multiple accounts.
  • Bonus abuse or breach of bonus conditions.
  • Suspicion of money laundering or other financial crimes.

During an investigation prior to account closure, the account balance may be temporarily held. If no violation is proven in the investigation, the balance will be released.

13. Dispute Resolution Process

If you have a dispute with kbazi, please first contact our support team:

  • Immediate assistance through our 24/7 live chat service.
  • By email: [email protected] — send your complaint with a detailed description and supporting evidence.

We will review all complaints and endeavor to provide a resolution within a reasonable time from the date of receipt. In the event of a dispute, all parties are expected to engage in discussions in good faith and with a cooperative attitude.

14. Right to Amend Terms

kbazi reserves the right to change, revise or update these Terms at any time. For significant changes, we will post a notice on the platform or inform you via your registered email.

If you continue to use the platform after any changes, you will be considered to have automatically accepted the revised Terms. We therefore recommend visiting this page regularly.

15. Contact and Support

If you have any questions or concerns about these Terms, please contact us:

  • Live Chat: 24/7 direct support in Bengali is available through the platform.
  • Email: [email protected]

Our team is always ready to answer any of your questions and help resolve any issues.

For related policies and information, see: Privacy Policy | Responsible Gaming | FAQ