kbazi Privacy Policy — Your Information Is Our Responsibility

kbazi ("we", "us", or "the platform") operates a safe and reliable online gaming service for users in Bangladesh. This Privacy Policy ("Policy") clearly explains how your personal information is collected, stored, and processed when you use the kbazi.cam website.

By opening an account or using the services on the kbazi platform, you are considered to have read and accepted the terms of this Privacy Policy in full. If you disagree with any part of this policy, please refrain from using our services.

We may collect the following types of information when you register and use the kbazi platform:

1.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID (NID) or passport number (for identity verification)
• bKash, Nagad, Rocket, or bank account details (for financial transactions)
• Account username and password

1.2 Automatically Collected Information

• IP address and device identifier information
• Browser type, operating system, and device type
• Website browsing activity and page visit logs
• Session duration and login/logout times
• Information obtained from cookies and similar tracking technologies

1.3 Financial Transaction Information

• Deposit amounts, withdrawal amounts, and dates
• Payment method used (bKash, Nagad, Rocket, bank transfer)
• Transaction reference numbers

kbazi uses your personal information for the following legitimate purposes:

• Account Management: To complete the registration, login, and account verification process.
• Age and Identity Verification: To ensure that only individuals aged 21 or older can use the platform.
• Financial Transaction Processing: To correctly complete deposit and withdrawal requests.
• Customer Support: To resolve your issues through 24/7 live chat support in Bengali.
• Security and Fraud Prevention: To prevent unauthorized access, fraudulent activity, and money laundering.
• Technical Improvement: To improve platform performance and user experience.
• Legal Compliance: To maintain records required to comply with applicable laws and regulations.
• Promotional Communications: To send information about special offers and bonuses based on your consent.

kbazi may share your information with third parties only in very limited circumstances. Information may be disclosed in the following cases:

3.1 Service Provider Partners

With trusted service providers for payment processing, technical support, and security verification — however, only the information necessary for them to perform their work is shared.

3.2 Legal Obligations

Information may be disclosed when required by a court order, government authority request, or legal investigation. In such cases, kbazi will make every effort to notify you in advance where possible.

3.3 Business Transfers

In the event of a sale, merger, or acquisition of any part of kbazi's business, user information may be transferred, but the new owning entity must comply with the terms of this policy.

3.4 Your Consent

For any purpose other than those listed above, we will always obtain your explicit consent before sharing your information.

kbazi has implemented industry-standard security measures to keep your personal and financial information secure:

• SSL Encryption: All information transmitted on the platform is encrypted using SSL/TLS technology.
• Secure Servers: Your information is stored on safe and secure servers.
• Access Control: Only authorized personnel can access your information.
• Regular Security Reviews: Regular audits and tests are conducted to ensure system security.
• Two-Factor Authentication: An additional verification step is in place at login to protect your account.
• Fair Play Assurance: Special security measures are in place to ensure the fairness and transparency of gaming activity.

Please note, however, that no transmission of information over the internet is 100% secure. We strive to ensure the highest level of protection, but we cannot provide a complete guarantee against any security breach.

Cookies and similar technologies are used on the kbazi platform to improve your experience.

5.1 Types of Cookies

• Essential Cookies: Required for the website to function correctly — maintaining login sessions, security verification, and so on.
• Functional Cookies: Used to remember your preferences (language, settings).
• Analytical Cookies: Collect anonymous statistics to understand how the website is used.

5.2 Cookie Control

You can control or reject cookies by changing your browser settings. However, disabling certain essential cookies may cause some platform features to not work correctly.

kbazi retains your personal information only for as long as necessary:

• Active Accounts: All information is retained for as long as the account remains active.
• Closed Accounts: After an account is closed, information may be retained for a specified period to meet legal obligations.
• Financial Records: Financial transaction information is retained for the period required by applicable law.
• Security Logs: Retained for as long as necessary for fraud detection and prevention.

Once the retention period has ended, your information is securely deleted or anonymized.

As a user of the kbazi platform, you have the following rights over your own information:

• Right of Access: The right to know what information we hold about you and to receive a copy of it.
• Right to Rectification: The right to correct inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your personal information in certain circumstances.
• Right to Object: The right to object to the processing of your information for specific purposes.
• Right to Opt Out of Promotional Communications: The right to stop receiving marketing messages at any time.
• Right to Data Portability: The right to receive your information in a common format.

To exercise these rights, please contact our support team. We will respond to your request within a reasonable time.

kbazi strictly prohibits use of the service by anyone under the age of 21. We do not knowingly collect any personal information from minors.

If we become aware that information from a minor has been collected, we will immediately delete that information and close the associated account.

If you believe that a minor is using our service, please notify our support team immediately.

kbazi reserves the right to update this Privacy Policy from time to time. If any significant changes are made, we will inform you in the following ways:

• Displaying a notice on the website.
• Sending a message to your registered email or mobile number.
• Updating the "Last Updated" date at the top of the page.

Continued use of the service after a policy change will be considered acceptance of the new policy. If you do not agree with the changes, you have the right to close your account.

This Privacy Policy is governed by the applicable laws and regulations of Bangladesh. Any dispute relating to this policy or our data practices will be resolved within the legal framework of Bangladesh.

We are committed to complying with applicable data protection laws and cybersecurity regulations, and we regularly review our practices to uphold this commitment.